In today’s switched on, plugged in world there’s no time for the mundane anymore. It requires new ways of doing things, also banking. The role of a financial institution is to support and promote economic, social and environmental progress leading to a better quality of life for people in society, while generating adequate returns for shareholders.
As leaders in digital banking, ING are stepping up their own transformation to ensure they stay relevant to customers in an ever changing environment.
ING’s latest annual report aims to inform stakeholders about the bank’s financial and non- financial performance in 2016. This includes a look at how it creates value over time and how the Think Forward strategy addresses the challenges, risks and opportunities ING faces in a fast-changing world.
Some of the highlights of the report includes:
- 9 million people felt financially empowered as a result of interactions with ING financial empowerment initiatives
- Financing projects that help corporate clients’ transitions to becoming more sustainable came to more than €34 million
- Over 2,000 employees were trained in the PACE methodology, a structured process to accelerate innovation
You can download the full report here.